FRAME, SERVICE N° 02 · HOTELS & RIADS
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Hotels &
riads.

A deep book of properties, five-star palaces, design hotels, four-room riads only bookable through us, bivouac camps. Negotiated rates, the right room at every one.

PropertiesNorth to south
Exclusive40+ riads · trade only
Ch. 01 / The premise
02

The right room, not the right hotel.

Any DMC can book La Mamounia. The difference is whether you get the suite overlooking the gardens or the one with the wall. Whether the riad you booked has a working hammam this week. Whether the bivouac on the brochure is actually the one in the photo.

Our lodging team spends one week a month on the road, visiting the new openings, re-inspecting the regulars, eating in the kitchens, sleeping in the rooms. We don't sell what we haven't slept in.

The book runs deep and the length of Morocco, from the household names to a handful of four-room dars only bookable through ET Voyaj. We negotiate net rates with all of them; we share what we save.

Ch. 02 / What's included

What the book covers.

Every property in our lodging book is categorised, photographed, and re-inspected on a rolling basis. Here's how the catalogue breaks down, and the kind of work we do at each tier.

N° 01

Five-star palaces

La Mamounia, Royal Mansour, Selman, Amanjena, Fairmont, the household names. We hold preferred rates and the in-property contacts who get the right suite blocked.

N° 02

Boutique & design

El Fenn, Riad Mena, Dar Kawa, La Sultana, Karawan. The properties partners send their editorial clients to. We know each one's mood, off-season, and chef.

N° 03

Private riads

Four-room dars only bookable through trade. Full-property takeovers, private chefs, dedicated staff. Family-run and discreet, a deep book of them across Morocco.

N° 04

Bivouac & camps

Linen-sheet desert camps at Erg Chebbi and Erg Chigaga, mountain lodges in the Atlas, kasbah hotels in the south. Each visited within the last 12 months.

N° 05

Site-inspection support

When you need to see it yourself, we host. Pre-built inspection trips with the right cars, the right hours, and the right General Managers waiting. Self-funded by the house.

N° 06

Contract & recovery

When a property over-books, when the suite is wrong, when the riad is closed for a wedding, we have called the alternative before you finish your sentence.

Ch. 03 / Case study · selected

From the office floor

CASE · 02 → IMAGE, The comparable riad, three streets away
Case study · Lodging · Curation · Negotiated

When the riad double-booked, on a Tuesday.

Spring 2024. A Hamburg operator's honeymoon client lands in Marrakech. The riad, a beautiful family-run property in the medina, has been flooded that morning. The owner calls a few hours before the clients are due to land.

Our team has the second-choice property, a comparable riad three streets away, confirmed inside half an hour, with the equivalent suite blocked. The driver is briefed, the new directions are programmed, the welcome amenity is moved.

The clients never knew. The Hamburg operator was told the same evening, with the explanation already complete. That, on our side, is the actual job.

Lead timeUnder thirty minutes SubstitutionComparable + 1 tier Client impactZero OutcomeRe-booked the season
Ch. 04 / The other four

Five crafts, one ground

N° 01

Itinerary Design

Tailor-mades, group routings, fly-and-drives. Day-by-day storyboards built around your brand's voice.

N° 03

Ground Transport

Fleet of 84. Multilingual drivers, licensed guides, 4×4s for the dunes, coaches for groups.

N° 04

MICE & Events

Incentives, galas, retreats. From 20 pax to 1 200. A dedicated producer for every project.

N° 05

End-to-End Care

One named lead, 48-hour turnaround, live duty desk. The thread held from brief to debrief.

Send us
the brief.

A season, a region, a brand voice. Or all of it at once. We come back inside 48 hours with a first read on the project and an honest answer about whether we're the right ground for the work.

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